How Katasu sorts conversations

Slack conversation

Keep the conversation

Conversation flow

The conversation or issue continues

Discussion

Follow it until there is an answer

The conversation stops

STASH

Do not follow it for now

Request flow

A specific request to a person

Work candidate

A person reviews it

Task

An owner and action are decided

There are still decisions to make → Discussion on the left

Turning every conversation into a task fills the board with work that is not ready. Leaving non-task conversations alone loses ideas and unresolved questions in the flow of Slack.

Katasu sorts a conversation through a predictable flow.

A task is work with an owner and a clear action

A specific request to a person first becomes a work candidate. It becomes a task only after a person reviews it and the owner and action are clear.

If there are still decisions to make, it stays in Discussion instead.

Discussion is a conversation worth following to an answer

When a conversation or issue continues, it stays in Discussion. This keeps ideas, hypotheses, unresolved questions, and product seeds from getting lost.

When the conversation stops, it moves to STASH. STASH is not followed or reminded for now. Start talking again when it matters, and move the conversation back to Discussion.